Privacy Policy & Website Terms - Sapphire Accounting Services Inc.
Last Updated: May 27, 2026
Sapphire Accounting Services Inc. (“Sapphire”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This page explains how we collect, use, and protect information when you use our website, contact forms, and online client portal.
By using our website, submitting information through our forms, or using our services, you agree to the practices outlined below.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Tax-related documents and information
- Information submitted through contact forms or the client portal
- Communication history between you and our team
We may also collect limited technical information automatically through website analytics tools, including:
- IP address
- Browser type
- Device information
- Pages visited on our website
How We Use Your Information
We use your information to:
- Respond to inquiries and requests
- Prepare and process tax returns
- Communicate regarding your account or services
- Maintain internal records
- Improve our website and client experience
- Meet legal, regulatory, and professional obligations
We only collect information that is reasonably necessary to provide our services.
Client Portal & Account Security
Clients are responsible for maintaining the confidentiality of their portal login credentials.
You agree not to share your password or account access with any other person. Any documents uploaded to the portal should pertain only to your account unless submitted on behalf of a dependent or deceased individual you are authorized to represent.
While we take reasonable measures to protect your information, electronic communication and internet-based services cannot be guaranteed to be completely secure.
Sharing of Information
Sapphire Accounting Services Inc. does not sell or rent personal information to third parties.
We may share information with trusted third-party service providers where necessary to operate our business and provide services, including:
- Secure portal providers
- Cloud storage providers
- Email communication platforms
- Tax preparation and filing software
Sapphire Accounting Inc. and Emerald Business Solutions Inc. are affiliated sister companies operating under common ownership and management. In certain situations, personal or business information may be shared between the two companies where reasonably necessary to provide requested services, support client accounts, coordinate tax and accounting services, maintain internal operations, or fulfill professional obligations. By contacting us or using our services, you acknowledge and consent to such information sharing between the affiliated companies.
We may also disclose information where required by law, regulation, court order, or Canada Revenue Agency requirements.
Website Use
The information provided on this website is for general informational purposes only and should not be considered accounting, tax, or legal advice.
Using this website or contacting Sapphire Accounting Services Inc. through the website does not establish a client relationship unless we agree to provide services.
Additional terms and client responsibilities may apply when engaging Sapphire Accounting Services Inc. for tax preparation or other professional services.
External Links
Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of external websites.
Limitation of Liability
While we strive to keep all information on this website accurate and up to date, Sapphire Accounting Services Inc. makes no guarantees regarding the completeness, accuracy, or reliability of website content.
To the fullest extent permitted by law, Sapphire Accounting Services Inc. shall not be liable for any damages arising from the use of this website or reliance on its content.
Updates to This Policy
We may update this Privacy Policy & Website Terms periodically. Any updates will be posted on this page with a revised effective date.
Continued use of our website or services after updates constitutes acceptance of the revised terms.
Contact Us
If you have questions regarding this Privacy Policy & Website Terms, please contact:
Sapphire Accounting Services Inc.
#200 – 2950 Parsons Rd NW,
Edmonton, AB T6N 1B1
780-469-6993
contact@sapphireaccounting.ca